At it’s peak the outage saw over 19,000 reports.
However, T-Mobile informed Tom’s Guide that service was only interrupted in the Salt Lake City area.
Another outage sitedownforeveryoneorjustmereported that 98% of people are saying that they have No Service at all.
We apologize for the inconvenience. "
Affected reddit users appear to be specifically in Utah for now.
Mostly affecting Utah
Another site, Outage Report is only really showing Utah as having T-Mobile issues.
Tom’s Guide has reached out to T-Mobile for more information or comment.
Like on Reddit, the reports on Twitter seem mostly set in Utah.
T-Mobile has not officially said anything about the outage.
The download speed didn’t even break 2 Mbps.
It’s looking more and more like the whole state of Utah is affected.
He reported that Wi-Fi calling, which he has activated, was also affected and is currently down.
One Redditor claimed that he was told a fiber line had been cut.
Once the work is completed, you will definitely experience faster and better service."
Which seems farfetched as T-Mobile has resources in place to notify customers about outages.
Most reports claim that T-Mobile reps are keeping mum on the cause, which seems more correct.
What the event entailed was not elaborated on.
This event apparently impacted four cell towers.
The report also notes that CenturyLink customers are being affected as well.
KUTV does not appear to have more information beyond that.
We were reminded of this during the Verizon outage a couple of months ago.
Check outour guide here.
As of this posting, the reports are down to around 5,000.
Still high, but on downward slope.
Several users on Reddit claiming to be based in Salt Lake City have reported that their service has returned.
T-Mobile has still not officially commented on the outage.
As a reminder, iOS 18 introduced satellite messaging to the iPhone.
If you’re on iPhone you might see a satellite icon on your phone.
Check outour guide on how to send satellite messages.
“A switch went out.”
KUTV hasupdated their storysaying that a customer service rep claimed a “switch went out.”
Allegedly that switch has been repaired and service is coming back.
The siteTechopediahas a breakdown of how the switching center works.
TheSalt Lake Tribune reportedthat the outage was affecting 70% of T-Mobile customers in Utah.
T-Mobile has still not made an official statement as to why the outage occurred.
We apologize for the inconvenience."
