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The updated app took away long standing features, introduced bugs or strangely altered how remaining features actually worked.

Sonos owners were not happy and ifSonos' official forumsandRedditare an example, remain unhappy.

Sonos app in front of Sonos speakers

Sonos has been inrepair modefor awhile now.

Our priority since its release has been - and continues to be - fixing the app.

The 7 ‘Commitments’

The company is laying out seven “commitments.”

Sonos Ace - Black - Wireless…

What about the Sonos app?

The other solution, which seems vague at first glance, is “relentlessly improve the app experience.”

Will Sonos re-establish trust with their customers?

Prime

A surprising rarity in this day and age.

More from Tom’s Guide

Sonos Ace - Black

Sonos Arc Wireless Sound Bar…

Sonos Arc Ultra under a TV

Sonos Era 100

Sonos Ace headphones

the soundcore boom 2 plus boombox speaker with LED lights and a black mesh casing with buttons for BassUp and light show and a carry handle and strap

A green Happy Plugs Joy Speaker

the polk audio signa s4 soundbar and subwoofer combination with an amazon deal badge

the ultimea nova s50 a black compact soundbar with LED on the front and a wired subwoofer is photographed on a black TV mount connected to a panasonic TV

the majority d80 speakers, a pair of black egg-shaped speakers with mesh casing, HDMI, bluetooth, aux connectivity

the sony ht-s100f or sony ht-sf150 in uk, a black soundbar with buttons on the top, a remote, photographed with a panasonic TV

reddit

Galaxy S25 Plus held in the hand.

Switch 2 and Mario

Switch 2 console and accessories

iPhone 17 Pro case renders

NYTimes Connections