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Maybe you’ve encountered a technical issue and need to start with a blank slate.
From here,scroll down to prefs and select it.
(It may be the option furthest to the left by default.)
From here,scroll down to General & Privacy and select it.
A progress bar will then indicate that the reset process has begun.
Once completed, the TV will reset.
This includes picture and audio prefs as well as software preferences.
Will performing a factory reset fix my Samsung TV?
