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Users across the globe found that theChromecast couldn’t be authenticatedwhen trying to connect.

More recentChromecast 3rd GenandChromecast Ultradevices appear to have been unaffected by the issue.

Google Chromecast

No luck with a reset

There is a slight catch to Google’s fix.

However, on Monday (March 10), Google insisted that people refrain from doing that.

Unfortunately, if you did factory reset your Chromecast, there’s no available fix yet.

Google 4K Streamer

Those devices cannot reconnect in their current state, which means they can’t receive the update.

“We are working to resolve this as soon as possible.”

Allegedly, this lets your phone connect to the Chromecast and reconfigure it as needed.

Google TV Streamer (4k) |…

It’s a potential fix you could try if you did do a factory reset.

Otherwise, keep an eye on the support thread for when an official Google fix comes through.

Verizon

Google TV Streamer (4K) -…

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