Meanwhile, theapp’s status pageshowed the platform was “experiencing elevated error rates”.

OpenAI moved swiftly to issue a fix which led to the service restabilising itself in a couple of hours.

Below you’re able to find a record of the live updates as they happened.

ChatGPT on iPhone

Live: Latest updates

How many people are affected?

ChatGPT’s current outage is no doubt affecting thousands if not millions of users around the world.

According to OpenAI boss Sam Altman, ChatGPT is used weekly by more than 300 million people worldwide.

Sam Altman CEO of OpenAI

A 502 bad gateway error comes up whenever one server receives an invalid response from another server.

Many reporters are citing that ChatGPT’s app version is working but the web version is still down.

What is OpenAI currently working on?

OpenAI o1

Where the o3 mini model will excel is in incorporating advanced reasoning skills that allow for step-by-step logical analysis.

Enhanced problem-solving abilities can serve users in areas like coding, science, and mathematics.

Luckily, we have a list here of thebest ChatGPT alternatives.

ChatGPT running on an iPhone

However, neitherClaudefrom Anthropic orPerplexityseem to be affected by this current ChatGPT outage and are functioning as normal.

My Texas-based colleague Anthony Spadafora also confirmed the service is back up and running for him, too.

DownDetector graph showing the ChatGPT outage on January 23 2025

OpenAI status page showing the log for the January 2025 outage

Claude AI on phone sitting on keyboard

ChatGPT responding to a query about the outage on January 23, 2025

MSI Claw 8AI+ - Playing Cyberpunk 2077