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Update:Microsoft responded to Tom’s Guide inquiries saying the company had nothing to share at this time.
TheQualcommSnapdragon X Elite-poweredMicrosoft SurfaceLaptop 7 now features a “frequently returned” label onAmazon.
The warning was spotted by our sister site,Windows Centralon certain configurations of the ARM-based laptop.
However,Amazonis claiming the laptop is returned often.
Though he did ding the laptop for underbaked AI features and a lack of ports.
Amazon customers had different complaints.
We read through every review 3 stars and under and several of the 5-star ratings.
The biggest complaint we kept seeing regarded compatibility.
What configurations have the ‘Frequently returned’ label?
Not every Qualcomm Surface laptop has the ‘Frequently returned item’ label.
Here are the ones that are affected.
It’s a wealth of options and not everyone knows the difference between x86 or ARM.
you could scroll that graphic to see apps like PhotoShop, Excel, Discord and more.
However, nowhere does it discuss peripheral connectivity or what apps aren’t available.
We reached out to Microsoft for comment about this issue and about the Amazon listings.
A Microsoft spokesperson told Tom’s Guide that the company had nothing to share at this time.
